This Privacy Policy describes how Parcoola Retreats ("we", "us", or "our") collects, uses, and discloses personal information when you visit our website (the "Site").

In general, our policy is that we only use or disclose personal information for the purpose which was either specified or reasonably apparent at the time we collected it.

Our purpose is to assure anyone who does business with us that we will comply with both the letter and spirit of the Privacy Act 1988. (Cth) (‘Privacy Act’) and will comply with the Australian Privacy Principles (APPs).

Collection of personal information

While browsing this website, personal information may be collected. The personal information we collect from you includes, but is not limited to, your name, telephone number, email address and postal address.

We may collect information:

When contact forms, subscriptions, questionnaires, or other sections of this website are filled in and submitted.
When you subscribe to receive news and updates from this website

Information we may collect includes but is not limited to:

Contact Information: such as your name, email address, and phone number.
Usage Information: including information about how you use the Site, such as your IP address, browser type, pages visited, and the date and time of your visit.

We use Google Analytics to collect information about how people use and find our website. Google Analytics is a web analysis service provided by Google. Google utilises the data collected to track and examine the use of this website, to prepare reports on its activities and share them with other Google services. By using this Site you are consenting to the collection of this data. For more information see Google’s privacy policy.

Use of information

Use of personal information includes, but is not limited to:

Providing our services
Supplying information about our services
Submitting proposals or quotations
Sending marketing material
Providing subscription to our blog or newsletter
Any other purposes arising in the ordinary course of operating our business
Disclosure of personal information

We will only disclose personal information to an unrelated third party with your consent. However, personal information may be disclosed without your consent if required by law.

Disclosure of information

We may share your personal information with third parties in the following circumstances:

With your consent.
To comply with legal obligations.
To protect and defend our rights and property.
In connection with a business transaction, such as the sale or merger of our company.

Storage and security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. We are committed to ensuring that suitable procedures are in place to safeguard and secure personal information that we have collected. Appropriate technical and organisational measures are in place to prevent unlawful access or disclosure of information.

Users are advised that there are inherent risks in transmitting information across the internet. Individuals may contact us by phone or mail if they have concerns about making contact via the internet.

Your choices

You have the right to:

Access and update your personal information.
Opt-out of receiving marketing communications.

Delays and viruses

Parcoola Retreats will not be liable for damage or loss resulting from any delay in operation or transmission, virus, harmful component, communications failure, internet access difficulties or malfunction in equipment or software, howsoever caused.

Changes to this privacy policy

We may update our Privacy Policy from time to time. Our most recent privacy policy will always be available here on our website.

Additional information on privacy

For further information about privacy issues and the protection of privacy, visit the Australian Federal Privacy Commissioner’s website at www.privacy.gov.au